I've been using this shop for a couple of years, for major and minor issues. Have gotten inspections and oil changes, all the way to major a/c repair and bad oil leak. They are always friendly and accomodating. I feel that they are honest and pricing is fair. (not the cheapest in town, but you get what you pay for!) I've not had a problem with communication nor being apprised of what is going on with my repairs. I had brake work done at one of the "chain" brake shops, and regretted later that I had not used Oak Hill. Oak Hill Automotive will continue to be my go-to shop for repairs.