AUSTIN AUTO REPAIR

1966 GTO was a challenging project and required lots of patience and detective work on the part of Oak Hill Automotive; new radiator, new water pump cover, etc Hank and his team were able to track down specialty replacement parts, use custom-ordered parts, and made clear recommendations on how to proceed. Hank is an excellent communicator and worked easily on both email and phone. I very much recommend Oak Hill Automotive.

Great service! I went in for my inspection, but before even taking my car into the bay, they noticed my tires were really bad and needed to be changed, so instead of charging me for what would have been a failed inspection, they recommended a local tire shop and told me to come back the next day. I did just that and was in and out in under 30 minutes with a passing inspection. I scheduled my next oil change with them as well as my 60k service. They are timely and flexible and even offered to give me a ride home or to my work when they do the longer service on my car in a few weeks!

Really friendly staff, quick and very helpful. Everyone knew everyone and their families, good place to go. Very homey. Didn't get the typical automotive shop, ---i'm going to take you for all your money vibe---. I would absolutely bring my vehicle back here, no questions asked. Thank you!

Easy to wrk with

Great bunch of guys who treat you right.

great service

Great service. Communication was great, no surprises. Convenient location for me and the staff are great, thanks Hank!

I have been going to Oak Hill since a search about 2006 indicated they were a highly rated service garage. An admitted picky car geek who has worked on my own cars for more than 50 years, it has always been a good experience. They have serviced three autos for me, even those with parts hard to find, and soon to add a fourth. They are also an invaluable source for advice regarding what new car to buy. Who knows better than the people who maintain and repair cars for a living? Their advice led to my fourth car which has been as trouble-free as they said it would be. I will continue to go to Hank, Steve and the crew as long as I can. Follow-up Since my previous review, I have been back to Oak Hill several times. And I will continue to go. I know ALLOT about my cars. I keep my vehicles for more than 20 years. I work on them myself as much as I can. The vast collection of tools, jack stands, floor jacks, and OEM parts in my large, clean, well-lit home garage attest to that. But I need a partner to take care of the things beyond the scope of my tools or expertise. Hank and Steve fit the bill. I learned the person I sold my Lakeway house to has been a customer since the '90s and speaks highly of them. I started going more than a decade ago due to the favorable ratings at the time. Are they the lowest priced? In most cases, no. But what value do you assign to your safety and having a reliable car with lower operating costs? You get what you pay for. I know Oak Hill DOES cost less than many of the high-priced shops and auto dealers that do not have the high level of quality of work Oak Hill has. It takes time and a tremendously positive experience to gain my trust. Oak Hill is one of those rare businesses that has earned my unconditional trust. I guard my money more than most. As a good friend taught me decades ago, I demand my hard-earned dollars run around the block several times before I let them go. I learned that the value you get for your money is what you want. If you want "cheap," then you get cheap. And then you end up paying more in the end for "cheap."

I brought my car to Hank after having an awful experience at not one but two dealerships. Hank was professional and honest in assessing my car. He understood my budget restraints and gave me the best deal for what I could afford. I completely trust Oak Hill and will only bring my car to them in the future.

Excellent service and work. We have had car maintenance and repair work done at Oak Hill Automotive for many years. It is a great business. You will get information on what work needs to be done, how much it will cost and high quality work.